What to Look for in a Self-Storage Facility: A Checklist

Choosing a self-storage facility is a bit like picking a new apartment—you want it to be safe, accessible, and worth the price. But with so many options out there, finding the right one can be tricky. That’s where our checklist comes in! We’ll walk you through everything you should look for in a self-storage facility, so you can feel confident that your belongings are in good hands.

1. Security: Keeping Your Stuff Safe and Sound

The main reason you’re putting your things in storage is to keep them safe, right? So, security should be a top priority when choosing a storage facility. A secure facility should have multiple layers of protection, not just a lock on the door.

Look for Security Features

When you tour the facility, check for features like gated access, surveillance cameras, and well-lit areas. Many facilities have security cameras monitoring 24/7, which is a huge plus. A gate with keypad access is another excellent security measure, as it limits who can enter the premises. These features act as deterrents for any would-be intruders, keeping your stuff safe and giving you peace of mind.

2. Accessibility: Convenient Access When You Need It

When it comes to self-storage, accessibility is key. You don’t want to drive miles out of your way just to grab a box. Choose a facility that’s close to home or work, so you can easily pop by when you need something. Some facilities even offer 24/7 access, which is perfect if you have a busy or unpredictable schedule.

On-Site Staff

Having staff on-site is another security bonus. Employees can keep an eye on things, assist if you have questions, and help enforce security rules. They’re there to monitor the facility and make sure everything’s running smoothly. Plus, having staff around can make you feel more comfortable if you’re visiting during off-hours or in the evening.

Check the Access Hours

Some storage facilities have limited access hours, while others allow round-the-clock entry. If you know you’ll need access at odd hours, ask about their policies on 24-hour access. Keep in mind that 24/7 access may cost a bit more, but it’s worth it if it means you can get to your stuff whenever you need to.

Think About Physical Accessibility

Accessibility isn’t just about hours; it’s also about ease of access within the facility. Look for drive-up units if you have heavy or bulky items, so you can pull up right next to your unit. For upper-floor units, check if there are elevators or carts available to help you move things around. Easy access means less hassle when loading or unloading your items, so it’s worth considering.

3. Cleanliness and Maintenance: A Sign of Quality

A clean, well-maintained storage facility shows that the owners care about their property—and your stuff. No one wants to store their things in a place that’s dusty, dirty, or overrun with pests. Take a look around the facility to see if it’s clean and tidy. A well-kept property suggests that management takes pride in their business and values their customers’ belongings.

Check for Signs of Pest Control

Pests are a nightmare for anyone using storage. Look for signs that the facility has pest control measures in place, like traps or pest control service signs. Ask if the facility conducts regular inspections or has a pest control contract. This small detail can save your belongings from potential damage caused by mice, insects, or other unwanted critters.

Inspect the Condition of the Units

The storage unit itself should be clean, dry, and in good condition. Inspect the walls, floor, and ceiling to make sure there are no signs of leaks or mold. Water damage can ruin your items, especially if you’re storing anything sensitive like documents, electronics, or furniture. A quick inspection before you commit can save you from surprises later on.

4. Climate Control: A Must for Sensitive Items

Climate-controlled storage units keep the temperature and humidity steady, which is essential for items that don’t handle extreme conditions well. If you’re storing valuable or delicate items like electronics, artwork, wooden furniture, or important documents, climate control can help prevent damage.

Decide if Climate Control Is Necessary

Climate control might cost a little extra, but it’s worth it if you’re storing anything sensitive. Without it, fluctuations in temperature and humidity can cause wood to warp, paper to yellow, and electronics to malfunction. Not everyone needs climate control, but if you’re unsure, it’s better to be safe than sorry.

5. Pricing: Find a Facility That Fits Your Budget

Self-storage can be surprisingly affordable, but prices vary widely depending on location, unit size, and additional features like climate control or 24/7 access. Before choosing a facility, compare prices and see what fits your budget. Keep in mind that cheapest isn’t always best—you want a facility that balances cost with quality and security.

Ask About Discounts and Deals

Many storage facilities offer discounts, especially for new customers. Some might have deals for long-term rentals, military personnel, or students. Don’t be shy about asking if they have any promotions available. Every little bit helps, and you could score a better rate just by asking.

Consider Insurance Costs

Most facilities require insurance for stored items, and some offer it as an add-on. Make sure you factor insurance into the total cost when budgeting. If you already have renter’s or homeowner’s insurance, check with your provider—your items might already be covered, saving you some money on insurance.

6. Reputation: Hear What Others Have to Say

A facility’s reputation can tell you a lot about what to expect. Before you sign on the dotted line, take a few minutes to read online reviews. See what other customers have to say about the facility, especially regarding customer service, cleanliness, and security. A facility with mostly positive reviews is usually a good bet.

Look for Consistent Complaints

If you see the same complaints pop up across reviews, take note. Issues like poor customer service, security problems, or cleanliness concerns can be red flags. No place is perfect, but if several people are pointing out the same issues, it’s worth considering those complaints seriously.

With this checklist in hand, you’ll be well-equipped to find a self-storage facility that meets your needs. From security to accessibility, these tips cover all the basics to help you make an informed choice. So take your time, do your research, and pick a facility that gives you peace of mind knowing your belongings are safe and accessible. Happy storing!